Terms and Conditions

Shipping And Processing Time: Turn around time is 2-8 business days and 4-6 weeks for all other items. This does not include weekends or holidays. This does not include shipping time. A & A Masterpieces is not responsible for lost, stolen, or damaged packages, please contact USPS regarding any issues with shipping. Once your order is handed to USPS is is no longer our responsibility. 

Refunds: We do not allow any refunds or cancellations.

Route Protection: Please keep route protection in your cart, this will protect your package from theft, damages, or misplaced packages.

How Do I Care For My Product: Wash gently by hand, Not dishwasher safe & DO NOT microwave, DO NOT soak. A & A Masterpieces is not responsible for anyone not following these care instructions.

Support: Contact us via email, aamasterpieces@gmail.com or message us through the website chat box. Please allow 3-4 business days not including weekends or holidays for a response, this is due to the amount of emails We receive on a daily. Thank you for your patience and support